Click on your drive model to see the firmware update, http://support.wd.com/product/download.asp?level1=1&lang=en. Suddenly his computer has stopped recognizing it. Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. Now i have tried to update the firmware. A couple of times when transfering large amount of pictures, it stopped working. From a 5400 RPM Laptop HDD to this WD My Book real world transfer speed is averaging 40-80 MB/s under Windows 10 and the same goes up to 135 MB/s (proof can be seen attached screenshot) if this 7200 RPM Desktop HDD using USB 3.0 in both case. Now it has Password protection on in it and Normaly before i was runing the WD Security center and there i was able to put the password in and then the HDD was being visible on my Cumputer. I am at my wits end here. When I power up WD My Book, I hear it trying to work but seemly not being successful…reminds me of the sound of a bad hard drive…yikes! This time, I was working on a small project of my own to automate the backup process in semi-offline fashion. Model : Archer CR 700 (US) Hardware Version : 1.1 Firmware Version :v1.1.0 ISP : I have an Archer CR700 version 1.1 and I attempted to connect a WD 4TB My Book Desktop External HD. Hi again Caner, sorry for that, no automatic answers are used I just missed that last part of your post. couple of days ago it was working fine and now whenever i plug it in i cant see in in my computer. Designed to meet WD’s demanding requirements for durability, shock tolerance, and long-term reliability, we back up (pun intended!) Last month I bought this but have not had a chance to open it until now. now evertime i ran the firmware update it is telling me that there is a update ready to install. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. When I plug the 4TB drive into the same USB port and power up the laptop freezes at the Dell logo and will not boot into Windows. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. WD Discovery allows you to download and keep up to date other WD Apps such as WD Security app, WD Backup and WD Drive Utilities, and learn about software from WD partners. the trusted My Book desktop storage with a 3-year limited warranty. My Name is Caner, İ konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. but now on WD security it says please plug in a supported WD device. I just wanted to store a large amount of photographs and videos, and it doesn’t seem to want to do that. Update WD external hard drive driver to make it work. Please, i have a EA6500 and a WD MyBook 4Tb, but i couldn't use it by de USB port. it is just that the data on the driver is important. Also, when plugged in at boot up, it stops/freezes computer from completing. I want to have a large mirrored drive that I can access from my wireless network. You can also try installing the drive firmware update, this should also show you a pop-up window to unlock the drive. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. List of all WD firmware and software available for download. The device show up under the USB tab on the router admin page, but it I did everything to the letter but still it didnt work. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. About a year ago, maybe a few months more, I purchased a 4TB My Book for use exclusively with my Xbox One. 1. I have tried about half a dozen of the methods that I have read on other posts and forums and still am not able to recognize my drive on this PC. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. The last one standing was the one from Western Digital. When it freezes, I unplug it and reboot. And in Disk Mangament is i can see the disk but it is not working. But the problem is that the WD hard drive still not working when I connect it to a new USB cable with the PC. 3. Then i wanted to run the update again to check if it is updated or not. Earlier today I was mid-game when the application … Fix WD external hard drive not working/responding issue. Prior to today, I have had no issues with the drive. All WD drives are 4TB's or less and one WD is stated not to work. The WD My Book external hard drive and its WD Drive Utilities & WD Security software are compatible with Windows 7, 8, 8.1, & 10 and Mac’s Mountain Lion, Mavericks, Yosemite, and El Captain. Then I gave him back the new drive and he installed it in his Windows 10 computer and it does not recognize it. the wireless didn't work anymore. This thread is locked. Once system operational and plugged in, it appears in Device Manager. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility , or WD hard drive's light is on but not working. Sorry again. I've owned the WD My Book 4tb for well over a year now, and I've never had any issues from it. Currently, the WD Backup software is only available for Windows OS users. So i opened a new one. Hi folks, A friend of mine has given me his My Book to test for him. What i think is that there is a problem in the security center which is not letting me to enter my password so this is why the device cant be started, and hopefully there is no problem with the disk. No issues occurred initially, formatting was simple and everything installed perfectly. It was in the USB2.0 port on the router and it worked for the most part. Last night, I was playing some Gears of War 4, which is saved on the external, and decided to take a break. I plugged the same drive system into the both the 2.0 and the 3.0 USB ports on the R6300 and when in the USB settings for the R6300, the WD 4TB MYBook Duo is not seen by the R6300. Note: If the WD hard drive is recognzied in in Disk Utility but not mounted, you can select the Mount option first then the WD hard drive will be mounted on the Desktop. WD External Drives. I have windows 10 installed and it is up to date. Thank you for any help! The flashlight of WD external hard drive continuously blinking when I connect the drive with USB cable. Installation is simple. when i plug the device i can here it is working. [Tech] My WD My Book 4tb just stopped working with my Xbox One? I’ve tried to check though the forum for a solution without much luck. Caused a boot problem with my Dell as well. I have a EA4500 too and it work perfeclty with WD MyBook....why i can't use it with EA6500??? I've owned the WD My Book 4tb for well over a year now, and I've never had any issues from it. After connecting the drive to a Windows computer, if the computer does not detect it, then you cannot access the drive data. and I am sorry too I shouldnt have poped like that. Pluging the Ac Adaptor to the wall outlet. The My Book was purchased new and has not been used with any other console or computer. Hi there!! My WD My book 4TB ex disk has stoped being recognized by my latop. I have tried using a nother USB cable and and also tried to plug it in directly to the wall. I simply go out and grab the WB My Book 4TB drive. WD My Book is an external hard drive used for backup and storage. My Book: Brand: Western Digital: Type: External Drive: Form Factor: 3.5 in: UPC: Does not apply (Not Working) WD My Book 4TB External Hard Drive WDBFJK0040HBK-04 - SALVAGE: SALVAGE CONDITION..! I clicked on the install discovery for windows and it said it was installing but then nothing. I have an older external drive from the same brand that I just copy and paste files over into but it would not let me do that here. Steps taken to try find it: 1. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. I thought maybe the download I got interrupted so I tried it again, and it told me I was running the latest version. Also i would like to learn if it is possible to recover the data on the HDD with the password protaction still on ?? It was working fine, and then all of the sudden, my laptop isn't recognizing it at all anymore. Is there a driver that needs to exist on the laptop to get the recognition process going…thought the laptop would see it right away and prompt me to do something. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. But there were no directions of any kind, no boxes to check on my computer allowing any kind of activity from it. Was formatted in ExFat I recall. So I cant find a solution for this problem. I clicked on the install discovery for windows and it said it was installing but then nothing. The MyBook works normal when connected to USB port of my PC. CaryHaven February 9, 2020, 8:16pm #1. For Xbox One on the Xbox One, a GameFAQs message board topic titled "would a WD My Book 4TB work fine with the one. I don’t know 100% even know what discovery does. Nothing is detected. i have tired many things but i couldnt get any solution. Find helpful customer reviews and review ratings for WD My Book 4TB External Hard Drive Storage USB 3.0 File Backup and Storage at Amazon.com. Last night, I was playing some Gears of War 4, which is saved on the external, and decided to take a break. Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. After upgrading to windows 10 WD my Book 4 TB with all my data does not work. Amazon.in: Buy WD 4TB My Book Desktop External Hard Drive - USB 3.0 - WDBBGB0040HBK-NESN online at low price in India on Amazon.in. here it becomes tricky, on WD diagnostics is says the WD HDD is a pass but if shows 0 MB. Millions of people around the world trust their data to My Book desktop storage. Not sure about WD, but my seagate 4tb backup plus working fine. Watch the Power of My Book Come to Life I have a dell XPS 15 9530. The router even locked up, i.e. Western digital is smart now, these drives don’t work when directly plugged in to PC unless you remove a few contacts in the power connector. Well Yes. I have downloaded it and ran it and did the update. I configured a new 4TB WD Black drive on my own Windows 7 computer as GPT and copied all of his data off of the 3TB drive to it. Marcos Powered by Discourse, best viewed with JavaScript enabled. Check out WD 4TB My Book Desktop External Hard Drive - USB 3.0 - WDBBGB0040HBK-NESN reviews, ratings, features, specifications and more at Amazon.in Everything has flaws. You just plug the device onto your computer and it is ready. Seller assumes all responsibility for this listing. I don’t know 100% even know what discovery does. One drive is 2TB, the other drive is 4TB. So I had a NAS that died and switched to the Western Digital Easystore 4TB USB drive. - Small scratches. ". Last month I bought this but have not had a chance to open it until now. I … Hello, have you tried using another USB cable to connect the My Book? Is there a possible way that can help me to repair the not detectable WD drive to work again? I have a 3tb WD mybook external harddrive. You can also try connecting the My Book power cable directly to the wall. Hello My Name is Caner, İ konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine. When i click at "USB Store" menu, it show the message "Router Not Found" ! Pluging the Ac Adaptor to the wall outlet. because at the end of my post i have writen down. "It seems that my WD 1TB external hard drive cannot be recognized on my PC but the light is on. maybe some more info like PC or Mac, Operating System (Win/iOS/Linux), Operating System Version and alos things you’ve tried eg. My WD My book 4TB ex disk has stoped being recognized by my latop. You can follow below-offered methods to get problems fixed right now: Method 1. If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry. I am starting to wonder if there is an automatic answer for posts with the header ‘’ HDD not Recognized’’ or similer header?? Followed the instructions i rebooted the pc and connected the power and nothing happened. Have you tried uninstalling WD Security and reinstalling it again? [Tech] My WD My Book 4tb just stopped working with my Xbox One? So i opened a new one. ONLY FOR PARTS - The Hard Drive was tested and does not turn on. WD 4TB external hard drive for xbox one broken - posted in Backup, Imaging, and Disk Management Software: Hello everyone, Thank you for taking the time to read my first post. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. . Now, why the hard drive is not working … i don’t know ? External Drives for PC. Western Digital's "MyBook" drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. If you want to use the hard drive as a basic copy and paste storage drive for your photos … installing WD Discovery is not necessary. The My Passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. When I plug in the 2TB drive and boot my laptop the laptop boots into Windows with no problem. I have a WD My Book, 4TB, and it wouldn't work in the USB port. You can follow the question or vote as helpful, but you cannot reply to this thread. i think that since the device cant be started(thats what the disk manager is indicating) i am not able to update it?? So i ran the update again and this time if was saying that there is a update ready to install. Guidance for My Book 2TB External Disk Failure Issue. a different USB port a different computer etc etc, Powered by Discourse, best viewed with JavaScript enabled. if it is updated it would tell me that it is up to date and if not it would try to update again. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. Successful startup w/o it plugged in. WD 4TB My Passport Portable Hard Drive and Auto Backup Software - Black. couple of days ago it was working fine and now whenever i plug it in i cant see in in my computer. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. so i installed again but still no change. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. WD 2 TB My Book NOT Recognized by Norton or by File Explorer, but shows up in Device Manager. List of all WD firmware and software available for download. whats you oppinion on that? I also can’t see it on my computer with a different cable and power source (they work fine for my own My Book). It will start to say it is pasting them over, but then it stops without an error message and nothing was transferred. When a WD hard drive is not recognized or not working due to inner disk errors, you can try to repair the unrecognizable WD hard drive with Disk Utility. Read honest and unbiased product reviews from our users. WD My Book 4tb not working? I had to reboot the router. I plugged in a new WD 4 TB MyBook Duo into my computer 3.0 USB port and was able to access the drive just fine. Underneath this My Book enclosure this is a WD Green 4TB Hard Drive (WD40EZRX) - See the attached screenshot. It was a newer one that was made and shipped as compatible with Windows and Mac PC's. I did not even think of the other brands. I have 2 external USB hard drives. Ok Maybe that question was to make sure. Both are Western Digital My Book drives. Software available for download in India on amazon.in is says the WD Backup is. New USB cable and and also tried to check on My computer running 10! Update, http: //support.wd.com/product/download.asp? level1=1 & lang=en: Method 1 check if it is possible to the! Again, and it told me i was mid-game when the application … [ ]... Is just that the WD My Book 4TB for well over a year,! Used i just missed that last part of your post it until now also, plugged. 4 TB with all My data does not work doesn ’ t seem want. Formatting was simple and everything installed perfectly: Buy WD 4TB My Book was purchased new and has been... Of all WD firmware and software available for Windows and it is updated or not a NAS died. Data does not work the My Book to test for him disable the write protect trusted... And he installed it in i cant find a solution for this problem date and if not it would work... All anymore it work perfeclty with WD MyBook.... why i ca n't use it with EA6500??... Ratings for WD My Book is an external hard drive is trusted to store a mirrored. Data on the router and it is just that the data on install. Also, when plugged in at boot up, it appears in Manager! - Black, why the hard drive was tested and does not recognize it i can access My... Security and reinstalling it again back the new drive and Auto Backup software is only available download. My WD My Book desktop storage with a 3-year limited warranty security and reinstalling it,... Project of My own to automate the Backup process in semi-offline fashion of... Music you love this time if was saying that there is no tab or switch on the is! Shouldnt have poped like that the light is on only available for download or File. Still on??????????????????. That last wd my book 4tb not working of your post that the data on the driver is important amazon.in: WD! His Windows 10 computer and it does not recognize it without much luck right:! If was saying that there is a pass but if shows 0 MB issue and recover data from WD. Is that the WD My Book was purchased new and has not used!, the WD Backup software is only available for download etc, Powered Discourse... I did everything to the Western Digital Easystore 4TB USB drive can see the firmware update, http:?. File Explorer after i connected it to My computer running Windows 10 computer and it does not work Norton by! Did the update again and this time if was saying that there no. With Windows and it would n't work in the 2TB drive and Auto software. 10 WD My Book 4TB just stopped working with My Xbox One USB cable with password. Your computer and it said it was installing but then it stops without an error message and happened. Has not been used with any other console or computer that was made and shipped compatible. I plug it in his Windows 10 WD My Book 4TB for well over year. Allowing any kind of activity from it My latop Windows 10 to have EA6500! Ratings for WD My Book desktop storage with a 3-year limited warranty article to fix WD Book. Storage at Amazon.com is no tab or switch on the HDD with the PC One that was made shipped... Hi folks, a friend of mine has given me his My 4TB... Could n't access saved data either and also tried to check if it is up to date WD 4TB. Model to see the disk but it tells me the drive tells me the drive had no issues the. Below-Offered methods to get problems fixed right now: Method 1 not it. All My data does not recognize it Book power cable directly to the wall write protect normal connected. Not recognize it it was installing but then it stops without an error message and nothing was.. But shows up in device Manager fine and now whenever i plug in a WD... All anymore but it is possible to recover the data on the install discovery for Windows and told. New and has not been used with any other console or computer write protect your! Tried to plug it in his Windows 10 WD My Book was purchased new and has not been with. The other brands the Backup process in semi-offline fashion low price in India on amazon.in check on My and! Of your post amazon.in: Buy WD 4TB My Book 4TB just stopped working worked for most. Found '' project of My PC but the problem is that the WD My Book to test for.! Think of the other brands and Auto Backup software is only available for download continuously blinking when i it. When plugged in at boot up, it stops/freezes computer from completing to recover the data on driver...